Transportation to/from O'Hare
Transportation to/from O'Hare
There are many accessible options for travel to and from O’Hare. Although navigating the CTA may seem daunting, there are available resources to help plan your trip and plenty of guidance at the airport.
CTA
The CTA Blue Line train provides service between downtown Chicago and O'Hare. The station is equipped with an elevator to take passengers with mobility impairments to and from the platform. Please speak to CTA personnel if you need gap filler boards to bridge the space between the platform and the rail car.
- Not all CTA Stations are accessible. View a list of accessible stations.
- View real time CTA elevator alerts.
- All CTA trains and buses are accessible.
For more information, please visit www.transitchicago.com or call the CTA at 888-YOURCTA (968-7282) or TTY (888) CTATTY1 (888-282-8891).
PACE
Pace Bus operates fixed-bus routes through the Chicago suburbs, two of which, Routes 250 and 330, stop at O'Hare's Economy Lot E. Every Pace bus is accessible.
For more information about Pace, please visit www.pacebus.com or call Pace at (847) 364-PACE (7223) or TTY (708) 339-4062.
PACE buses 250 and 330 can be accessed by taking CDA-operated shuttle buses from the terminals to economy parking E as well as to the Metra O'Hare Transfer station. These accessible buses kneel to the curb and offer securement systems for passengers with wheelchairs. The shuttle buses operate continuously to ensure prompt and reliable service.
Paratransit
Paratransit is also available to qualified individuals. ADA Paratransit is a service that provides transportation for people with disabilities who cannot take regular fixed route transportation some or all of the time. It operates within 3/4 of a mile of any fixed route bus route. The service area includes all parts of the City of Chicago including both airports. Those who qualify for paratransit elsewhere that are planning to visit Chicago should contact the RTA to receive temporary eligibility within Chicago.
For more information about paratransit services within the Chicagoland area, please call Pace Paratransit Service Customer Relations at (800) 606-1282.
METRA
Travelers can also take the METRA North Central Service train, which offers service between Chicago’s Union Station and Antioch. Metra North Central Service can be accessed by taking CDA-operated shuttle buses from the terminals to economy parking E as well as to the Metra O'Hare Transfer station. These accessible buses kneel to the curb and offer securement systems for passengers with wheelchairs. The shuttle buses will operate continuously to ensure prompt and reliable service. For more information about Metra, please visit www.metrarail.com, call 312- 322-6777 or TTY (312) 322-6774. For more information about the Metra's accessibility offerings, click here.
RTA
Use the RTA Trip Planning Tool at https://www.rtachicago.org/plan-your-trip, or call the RTA at 312-836-7000 to find accessible routes to and from the airport.
Rental Cars
All rental car companies are located at the O’Hare Multi Modal Facility (Advantage, Alamo, Avis, Budget, Dollar, Enterprise, E-Z, Fox, Hertz, National, Payless, Sixt, and Thrifty) and are reached by taking a shuttle bus. The rental car shuttle buses pick up at the Arrivals curb located on the lower level outside of Baggage Claim. All shuttle buses are wheelchair accessible.
Offsite rental car companies that are not located on O’Hare property offer shuttles from the Multi Modal Facility but may not offer accessible transportation. Please reach out to your off-property rental car company for more information.
The following rental car companies provide hand-controlled vehicles for persons with mobility impairments. Agencies request notification 2-3 days prior to pick-up.
- Alamo
- Avis
- Budget
- Dollar (no special services webpage)
- Enterprise
- Fox (view “Drivers With Disabilities” on FAQ)
- Hertz (must search 'disability')
- National
- Payless
- Sixt (view “Americans With Disabilities Act” under Rental Information)
- Thrifty
Rideshare
The following rideshare companies offer wheelchair accessible vehicles (WAV) to passengers with mobility disabilities within the Chicagoland area. You can request a WAV by opening your rideshare phone application and selecting the WAV option. Rideshares pick-up on the upper/Departures level of Terminal 2 between vestibules 2A and 2D and vestibule 5C on the lower level of Terminal 5.
- Lyft (Enable Access Mode in settings)
- Uber (Select UberWAV)
Taxis
Taxicabs are available in the City of Chicago and can be found through online searches.
CTA
The CTA Blue Line train provides service between downtown Chicago and O'Hare. The station is equipped with an elevator to take passengers with mobility impairments to and from the platform. Please speak to CTA personnel if you need gap filler boards to bridge the space between the platform and the rail car.
- Not all CTA Stations are accessible. View a list of accessible stations.
- View real time CTA elevator alerts.
- All CTA trains and buses are accessible.
For more information, please visit www.transitchicago.com or call the CTA at 888-YOURCTA (968-7282) or TTY (888) CTATTY1 (888-282-8891).
PACE
Pace Bus operates fixed-bus routes through the Chicago suburbs, two of which, Routes 250 and 330, stop at O'Hare's Economy Lot E. Every Pace bus is accessible.
For more information about Pace, please visit www.pacebus.com or call Pace at (847) 364-PACE (7223) or TTY (708) 339-4062.
PACE buses 250 and 330 can be accessed by taking CDA-operated shuttle buses from the terminals to economy parking E as well as to the Metra O'Hare Transfer station. These accessible buses kneel to the curb and offer securement systems for passengers with wheelchairs. The shuttle buses operate continuously to ensure prompt and reliable service.
Paratransit
Paratransit is also available to qualified individuals. ADA Paratransit is a service that provides transportation for people with disabilities who cannot take regular fixed route transportation some or all of the time. It operates within 3/4 of a mile of any fixed route bus route. The service area includes all parts of the City of Chicago including both airports. Those who qualify for paratransit elsewhere that are planning to visit Chicago should contact the RTA to receive temporary eligibility within Chicago.
For more information about paratransit services within the Chicagoland area, please call Pace Paratransit Service Customer Relations at (800) 606-1282.
METRA
Travelers can also take the METRA North Central Service train, which offers service between Chicago’s Union Station and Antioch. Metra North Central Service can be accessed by taking CDA-operated shuttle buses from the terminals to economy parking E as well as to the Metra O'Hare Transfer station. These accessible buses kneel to the curb and offer securement systems for passengers with wheelchairs. The shuttle buses will operate continuously to ensure prompt and reliable service. For more information about Metra, please visit www.metrarail.com, call 312- 322-6777 or TTY (312) 322-6774. For more information about the Metra's accessibility offerings, click here.
RTA
Use the RTA Trip Planning Tool at https://www.rtachicago.org/plan-your-trip, or call the RTA at 312-836-7000 to find accessible routes to and from the airport.
Rental Cars
All rental car companies are located at the O’Hare Multi Modal Facility (Advantage, Alamo, Avis, Budget, Dollar, Enterprise, E-Z, Fox, Hertz, National, Payless, Sixt, and Thrifty) and are reached by taking a shuttle bus. The rental car shuttle buses pick up at the Arrivals curb located on the lower level outside of Baggage Claim. All shuttle buses are wheelchair accessible.
Offsite rental car companies that are not located on O’Hare property offer shuttles from the Multi Modal Facility but may not offer accessible transportation. Please reach out to your off-property rental car company for more information.
The following rental car companies provide hand-controlled vehicles for persons with mobility impairments. Agencies request notification 2-3 days prior to pick-up.
- Alamo
- Avis
- Budget
- Dollar (no special services webpage)
- Enterprise
- Fox (view “Drivers With Disabilities” on FAQ)
- Hertz (must search 'disability')
- National
- Payless
- Sixt (view “Americans With Disabilities Act” under Rental Information)
- Thrifty
Rideshare
The following rideshare companies offer wheelchair accessible vehicles (WAV) to passengers with mobility disabilities within the Chicagoland area. You can request a WAV by opening your rideshare phone application and selecting the WAV option. Rideshares pick-up on the upper/Departures level of Terminal 2 between vestibules 2A and 2D and vestibule 5C on the lower level of Terminal 5.
- Lyft (Enable Access Mode in settings)
- Uber (Select UberWAV)
Taxis
Taxicabs are available in the City of Chicago and can be found through online searches.